Industries

Heating and air companies.

The calendar runs the business. Two peaks where the office cannot pick up, and two shoulder seasons where the trucks are quiet and the plan that would have flattened the year never got offered.

The call we would make

Which piece goes first.

One goes first, chosen by whichever is cheapest to run and fastest to read in your numbers. In this trade, here is the order and why.

Goes firstAnswer every call through peak, when the office cannot pick up and every unanswered ring is an emergency someone else is taking.
ThenKeep customers warm in the shoulder months, which is when a maintenance plan is actually sellable.
Number that movesNew leads in season. Gross margin over the year, as plans turn a spiky calendar into a flatter one.
Hands off whenIt is a no-heat or no-cool call that needs a dispatch decision now.

No client of ours in this trade yet. The two numbers move in different seasons, which is why this trade gets read over a year and not a month. Peak tells you about the phone; the shoulder months tell you about the plans.

The constant

The same six, in this order.

Nothing here is built for heating and air specifically. The six are the same in every trade we run; what the trade decides is where you start.

01Answer every callGoes first
02Chase every quote
03Bring past customers back
04Know which ads made the phone ring
05One page where you stand

Each has a written rule for when it stops and hands the decision to a person. The six in full, on Our Process.

Send the four numbers

What we would run for your hvac business.

Send what you have and we tell you which piece we would run first and what we would expect it to move. The first two steps are free either way.

Send what you have of the four numbers

The short version of our questionnaire. Leave blank anything you don't know; that is an answer too and it tells us where to start. One of us reads it, usually the same day, and the confidentiality commitment comes back with our reply. Want it in writing before you share a number? Check the box at the bottom and we send that first.

Where the reply goes. A mobile number means we may text you back; reply STOP any time.
Per month
Per month
Salespeople, commissions, sales and marketing managers, agency, all ads. Not office overhead or your own pay.
Percent left after materials, crew and equipment on the job
Optional
A sentence or two is plenty

Is that your week?

Fifteen minutes on the phone and you leave with the questionnaire and a signed confidentiality commitment, whether or not we work together.